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Mokapen

Manage organizations, projects, support tickets, and sales pipelines with one CRM

Sold out

Without a dedicated CRM, running your business feels more miserable than running a marathon while learning a TikTok dance. (“So much is happening and I'm bad at all of it.”)

Because even with the best intentions, you can’t do everything your business needs without some support.

You need one CRM that helps you keep track of tasks, convert more leads, manage customer support, and collaborate with other professionals.

Get it done with Mokapen.

TL;DR

too long didn't read
Manage tasks, projects, contact information, sales pipelines, and customer support tickets
Join the Mokapen Network marketplace to connect with companies and grow your network

At-a-glance

Overview

Mokapen is a CRM that lets you manage team activity, resolve support tickets, and join a professional marketplace to grow your network.

With Mokapen, it’s a breeze to manage your tasks, projects, support tickets, contact information, and sales pipelines on the daily.

You can organize your projects with kanban boards, calendars, and lists to align your team around main objectives.

This powerful CRM helps you manage company information, as well as resolve internal and external support tickets.

And you’re even able to create sales pipelines that automate follow-ups with important leads to close more deals.

Calendars

Organize team activities with cards, lists, kanban boards, and calendars.

Create online forms to capture customer feedback, and set up follow-up tasks to move leads through your sales pipeline.

You can even invite guests onto the platform, or upload your contacts to get an overview of activities from your customers, leads, suppliers, and partners.

Mokapen also offers third-party integrations with popular tools like Google Contacts, Google Calendar, and Google Drive, so its easier to collaborate with everyone.

Sales dashboard

Use cards to manage leads with ease and move them across your sales pipeline.

The reports dashboard lets you examine an overview of team and business insights using interactive charts or lists.

Find reports by year, status, work area, priority level, and user to easily compare your current business results with your past performance, as well as track workload.

You can also switch to the list view to quickly filter projects and tasks for strategic analysis during review meetings.

Reports dashboard

Monitor analytics with a detailed overview of your team's progress and projects.

Join the Mokapen Network marketplace of innovative companies with 600+ organizations to grow your professional network.

You can find companies, customers, partners, suppliers, startups, or professionals looking to increase their visibility and collaborate with your business.

Each organization can create their own page to introduce their business, attract customers, and share their contact details.

Mokapen Network

Head to the Mokapen Network to browse for companies and grow your professional network.

You shouldn’t have to pay for a million different tools just to run one business. (“I canceled my Netflix to pay for this tool. And it hasn’t changed my life like Ozark did.”)

Mokapen is a robust CRM that helps you manage your team, support tickets, and sales pipelines, as well as grow your professional network.

Run your business on a single platform.

Get lifetime access to Mokapen today!

FounderFounder
Caro_AppSumo
Partner Community Moderator

Updates from Mokapen

June 17, 2022

Posted Feb 9, 2023

June 17, 2022

Posted Feb 9, 2023

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Questions
Reviews

Questions & Reviews

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Showing 5 of 40 questions

Q: I think you need to white label this if it's to be really client friendly.

The cookie message comes up in Italian. And the Mokapen chat in bottom right should be optional and not display to all users. The public ticket pages should absolutely lose all mokapen branding and feel like a company's own portal. I think if you white labelled the ticketing then people would jump on it just for that and everything else becomes a huge value add. But for as long as my company is displaying another businesses brand at points of engagement - it becomes a no thank you from me.

just_another_yserAug 18, 2022
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Founder Team
Fulvio_Mokapen

Fulvio_Mokapen

May 15, 2024

A: Yes you are right too and for that I added them to our roadmap :). But to build a CRM you need time and resources and we are doing all the best we can with those we have so we need to prioritize starting from doing solid what is asked by most and then move to more professional ones. Currently we are liked agains the others as we have simple and modern UX, simple pages, modular areas (you can hide what not needed) and competitive prices by organization and not by user. HubSpot has the power, we have agility which is better for small businesses :)

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Q: Hello As you may have seen, I'm already using your CRM service.

I still won't be able to put it in production mode because some things are missing, but I hope they will be resolved soon.

1 - Custom fields for contact, without this I can't use it because of my particularities. Any idea when this will be available?

2 - I couldn't import my contacts. Always returns an error message. It would be nice to have an example file.

3- I didn't find the option to export data in a spreadsheet. this would also be welcome, is there a forecast?

4- more customization freedom for field names. this would help to environmentalize the product to my reality.

I'm still getting to know your product. everything seems a lot
promising congratulations.

carlosptfPLUSAug 17, 2022
See detail
Founder Team
Fulvio_Mokapen

Fulvio_Mokapen

May 15, 2024

A: Hi Carlos!

Happy to read your question here :). Let me reply to you.

1. We started today to develop it. In max 1 month (probably before!) they will be available for any entity: contacts, companies, tasks, projects, deals, tickets, etc...

2. We have published the new version to import contacts and companies from any kind of excel or csv. Currently version is free from template to give simplicity to the user. You could try again just uploading an excel file with heading row and no other blank rows/columns before? Let me test it again (other users already used it and they loved it) and I will let you know!

3. Export currently is done via contact our support. This we did to give 100% freedom to users to get data they want. By the way Export new automatic system will be released in September.

4. With the point 1 done, also system fields will be customizable as title. Consider that system fields cannot be removed or the entire system won't work properly. But this is most of CRMs standard :)

Thanks for your patience and curiosity on us. We are growing. Fast. Solid!

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Q: Product looks amazing.

However, I am curious why you think you have only three reviews after two months on AS, and none at all in nearly two months since June 23rd.
Review quantity is perhaps a vague indicator of actual sales, and I value reviews greatly when purchasing.
With so few here (though all are positive) I am reluctant to commit to payment and time to learn to use it, without reviews to support my decision. I am sure that I am not alone?
Why so few reviews here, do you think? Is M too complex, too high price, lack of billing and collection capability, lack of integrations, no IMAP or SMTP unles we buy Tier3? No Cname/white label? Roadmap implementation too slow? All of the above? None of the above?
I'm not playing games or questioning your pricing or strategy. Fulvio seems intelligent and sophisticated and I am interested to get his response to my question.
Many thanks.

richardebbsPLUSAug 15, 2022
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Founder Team
Fulvio_Mokapen

Fulvio_Mokapen

May 15, 2024

A: Hi there! thanks for your question. I understand your point.

We had about 60 Tiers but a CRM is a complex portal for which users want to test before to leave a review. And testing a CRM, with many features, is not so fast so after 2 months they are still taking time.

If you need more reviews before to evaluate us as reliable, you can see our Capterra page (https://www.capterra.com/p/209827/Mokapen/) where we have 86 reviews and a 4.6 score :)

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Q: Hi, What do you mean by pipeline do you mean to say 1 deal = 1 pipeline ?

Thanks

hitesh8Aug 15, 2022
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Founder Team
Fulvio_Mokapen

Fulvio_Mokapen

May 15, 2024

A: Ciao!
A pipeline is like a group of deals. You can create unlimited deals into one pipeline. If you have more pipelines each of them can have unlimited deals too

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Q: it is possible to have custom fields for contacts

carlosptfPLUSAug 15, 2022
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Founder Team
Fulvio_Mokapen

Fulvio_Mokapen

May 15, 2024

A: Hi!
There are already some fields with custom entries like type and role. But we have also in plan to add 100% custom fields for anything!

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